We approach change in the wrong way. In companies, we employ change management specialists in the hope that they wave their magic wand and bring about overnight changes. In our personal lives, we hope that a pep talk from someone will trigger a difference in our thinking. Instead, we need to focus on our behaviours.
“We repeat about 40 percent of our behaviour almost daily, so our habits shape our existence and our future. If we change our habits, we change our lives.” – Gretchen Rubin
I was recently speaking to someone who said to me that we are living in a real-life disaster movie. I said yes, it is surreal, but we are in a situation we never anticipated. What makes the COVID-19 situation surreal is that back in February 2020 as coronavirus cases began escalating in Wuhan, China and other countries in the SE region, most of the Western world labelled it like the flu that would quickly pass. Only in March, Western governments began to take notice as cases started to arrive on their doorsteps, and by that time, people started getting sick. Suddenly, the situation was much more complicated and threatening to life. It was no longer a Chinese virus!
Fast forward to today, and we are witnessing a devastating and terrifying event that is shocking us all to our core. The loss of life has been colossal with no let-up in the global death toll. In an interview with the BBC, eminent medical researcher Sir Jeremy Farrar said that the UK was on course to have the highest numbers of deaths, exceeding Italy – that is quite a sobering thought. According to experts, our only way out of this is a viable vaccine, but even that is 12 to 18 months away. In the meantime, though, a mixed approach of testing, contact tracing, isolating the infected and sporadic periods of lockdown are recognized as interim solutions.
As the world economy grinds to a halt, there are some harsh lessons for us all to learn, and we need to learn them fast. It feels like the world has finally broken, and it’s collectively up to us to help fix it. What is happening to the world right now should be seen as its performance review. It should be the defining moment that a mirror was held up to the world, and the world saw how fragile and vulnerable it is. For us to thrive as humankind, we need to change our behaviours, and we can do that by changing the way we live. We would be foolish to think that we can go back to being as it was before the pandemic. Expect changes to come at the government level, company level and at an individual level. Here are some areas where I think we could get quick wins to live more sustainably and responsibly.
Companies will need to review their business models: Do companies require their employees to work from their office, or can their jobs be done just as productively by working from home (WFH)? Many companies in this pandemic that have usually resisted WFH before the crisis are inadvertently finding out that there are economic and employee engagement benefits of WFH for them.
Brand: We have seen the ugly side of companies during this pandemic. You only need to browse through the various online articles and news stories to understand the lack of compassion and poor judgement exercised by senior leaders in companies. Companies run the risk of negatively impacting their brand. Here’s a handy resource that names and shames employers in how they treat employees.
Cleanliness: People are realizing that they are not as clean as they once thought they were. People are going to be paranoid about their cleanliness and cleaning regimes from now on.
Climate: The lockdowns across the world saw a dramatic reduction in CO2 levels globally. In Venice, the water became cleaner, the smog in China’s polluting industrial hubs reduced, people’ drove their cars less. COVID-19 has given governments a lot to think about who all have ambitious targets to reduce their CO2 levels. Surprisingly, it has shown that with intervention, climate change can be curtailed. This will be a headache for policymakers as they review their plans.
Despite all that we have lost because of COVID-19, my feelings are turning to hope. Hope for a better future for ourselves and future generations. The biggest gift humankind can give itself is to learn from the mistakes, and to improve upon the weaknesses that have been shockingly exposed during the crisis. To find the right answers, we need to ask the right questions – profound questions! Who exactly are we, and what sort of people do we want to be? What kind of world do we want to live in? These fundamental questions will help us reveal the solutions to the success of our existence.